Cylance Smart Antivirus settings can be configured on the computers that have the Windows File Archiver agent installed. It allows for scanning of processes that are running on the servers. By default these processes are scanned in real-time for known viruses as and when the files are being processed for archiving. The "Scanning Phase" of archiving keeps triggering the scanning process of the antivirus, which is very resource intensive.
However, Cylance antivirus can be configured to avoid scanning the archived files.
Configuring Windows Registry
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Start the Registry Editor on the computer where the file archiver agent is installed.
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Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\cvmhsm\Parameters\.
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Right-click Parameters, point at New and click String Value.
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In the Value Name box type cylancesvc.exe.
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Restart the Commvault services for the registry to take its effect.