After you create a case and run a collection job, you can search for the email data that was collected in a legal hold case and delete it.
After you delete email data from a case, the data does not appear in search results.
Procedure
-
From the navigation pane, go to Data Insights.
The Data Insights page appears.
-
Click Case manager.
The Case manager page appears.
-
Click the case.
The case page appears.
-
On the Search tab, search for the email data to delete.
-
Select the email data, and then click Delete.
The Delete documents dialog box appears.
-
For Selection Range, specify the email data to delete:
-
To delete only the emails that are selected, select Selected.
-
To delete all the emails that are returned by the search, select All.
A message prompts you to confirm that you want to delete the selected data.
Caution
After you delete the email data in a case, you cannot recover it. To view the data, you must create a new case for the same custodian and run a collection job.
-
-
Click Yes.
-
Select the checkbox for I understand that everything will be deleted, and then click Delete.