Previewing Messages and Attachments in Exchange Mailbox User Mailbox On-Premises Environment

You can preview email messages and some attachments that were archived from your User Mailbox (on-premises). This operation can help you download, export, or restore the correct messages.

Procedure

  1. From the navigation pane, go to Protect > Exchange.

    The Exchange Overview page appears.

  2. Click the user account in the upper-right area, and then go to View > Self-service view.

    The Self-service dashboard appears.

  3. On the Self-service dashboard, in the Exchange section, click Restore.

    Exchange On-Prem Mailbox Self Service

    The message selection page appears.

  4. From the email list, select a message.

    In the right pane, a preview of the message appears.

    Exchange Online Self-Service Message List

  5. To view an attachment, in the message preview, beside Attachments, click the link for the file.

    Exchange Online Self-Service Attachment Link

    A dialog box appears that contains a preview of the attached file.

  6. To find a specific email, in the upper-right area of the page, in the Search box, enter any keywords that are related to the email, and then press Enter.

    To refine your search you can use the Filters option, found in the right corner of the Search box, to open the advanced search filters screen.

    Exchange Onl-Prem Self-Service Advanced Search

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