To back up and restore RDS data on an Amazon application, verify that your environment has the required software and a firewall.
Software Requirements
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Packages that are required on access nodes:
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Virtual Server Agent
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Media Agent
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Access nodes that you run backup and restore operations on must have one of the following operating systems:
Linux
Operating system |
Processor architecture |
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Amazon Linux 2023 AMI |
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Amazon Linux 2 AMI (HVM) - Kernel 5.10, SSD Volume Type |
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Commvault Cloud Access Node Arm BYOL: Amazon Linux AWS Graviton |
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Commvault Cloud Access Node BYOL: Red Hat Enterprise Linux AWS Graviton |
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Oracle Enterprise Linux 9.x, 8.x |
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Red Hat Enterprise Linux (RHEL) 9.x, 8.x |
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Rocky Linux 9.x, 8.x |
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Windows
Operating system |
Processor architecture |
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Windows Server 2022, 2019, 2016 |
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Firewall Requirements
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If you have network configuration enabled on the access nodes, before you deploy the Linux proxy, configure a firewall on the cloud proxy and on-premises. For more information, see Configuring a Firewall to Install the Virtual Server Agent on a Cloud VM or Instance.
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Access node machines must be able to connect to rds.amazonaws.com, or the Regional equivalent if the AWS account is restricted to specific Regions. To route communications through an HTTP or HTTPS proxy, provide proxy information in the CommServe Control Panel, on the HTTP Proxy tab of the Internet Options dialog box. To use an HTTPS proxy, you must provide authentication details.