Installing a Custom Package on UNIX, Linux, and Macintosh Computers

You can install the custom package in interactive mode. This is useful if the package was configured to prompt for user input during the installation.


The custom package includes a general package, and might also include native packages. Interactive installations apply only to general packages. If you want to install a native package, see Installing UNIX Native Packages.

Before You Begin

  • Obtain the custom package from the location specified by the user who created it.

    If the package is in the Download Center, see "Downloading a Software Package" in Download Center - Web Console.

  • Based on the agents that are included in the custom package, verify that the computer on which you want to install the package satisfies the minimum requirements. For more information, see System Requirements.

  • If the custom package requires user input during the installation, but you did not create the package, the user who created the package will provide you with the necessary information to prepare for the installation.

  • If you have a 64-bit Linux computer and you want to protect 32-bit applications, you must create a lock file to enable 32-bit agent installations. For instructions, see "Alternate Method" in Enabling 32-Bit Installations on 64-Bit Linux Computers.


  1. Log on to the computer as root.


    If the computer does not have a root user defined, you can install some UNIX agents by using a non-root user. However, only a few agents are supported. For more information, see Installation of UNIX Agents by a Non-Root User.

  2. Go to the location where you stored the custom package.

    For example, suppose the custom package is located in the /opt/UnixCustomPackage directory. The package files are located in the /opt/UnixCustomPackage/pkg subdirectory.

    If the package is in a .tar file (for example, /opt/UnixCustomPackage/tar), extract the contents using the GNU Tar utility.

  3. To install the package, run the following command:



    If the custom package was configured to install the software in decoupled mode, you do not have to provide the CommServe computer details during the installation. In a decoupled installation, the client does not establish connections with the CommServe computer. At the end of the installation, you will receive a message indicating that the installation is not complete until you register the client with the CommServe.

Postinstallation Tasks

If the client was not registered during the installation, use one of the following methods to register the client: