Restoring Mailboxes, Mailbox Items, or Messages Using Email Archiving App

Applies to: User Mailbox, and Journal Mailbox

Restore a mailbox, a mailbox item (such as a folder, a contact, or a calendar entry), or a message.


  1. From the navigation pane, expand Solutions > Applications > Exchange.

    The list of all Exchange clients appears.

  2. Click the Exchange client that contains the mailbox that you want to restore.

    The Exchange client page appears.

  3. Right-click the mailbox that you want to restore, and then click Restore.

    The Backup content page appears.

  4. From the Restore to list, select Mailbox.

  5. From the Destination host list, select the name of the Exchange Mailbox server computer.

  6. To restore the data to the same path from which it was backed up, select the Restore to original folder check box.

  7. In the When message exists area, do either of the following:

    • To overwrite any existing messages, select Overwrite unconditionally.

    • To prevent an item that already exists from being overwritten, select Skip.

  8. Journal Mailbox: To restore only the actual message, select the Remove journal report if it exists on restore check box.

    The journal report is removed when the message is restored.

  9. Click Submit.