The process of configuring SMTP journaling uses both the Commvault software and the Exchange server.
How you perform each procedure depends on whether your Exchange server environment is on-premises or hosted (Office 365 with Exchange).
The following is a high-level description of the configurations that you must perform on the Exchange server.
Steps to Configure the Exchange Server for SMTP Journaling
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Create a remote domain.
A remote domain so that the journaled messages can be sent outside of your organization to the ContentStore Mailbox.
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Create a mail contact.
The mail contact is the external email address of the ContentStore Mailbox that will receive the journal reports.
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Create a Send connector.
The Send connector sends the journal reports to the ContentStore Mail Server (SMTP).
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Create journal rules.
How you perform procedure for each step of the process depends on whether you use on-premises servers or Office 365 with Exchange servers.