Synchronizing the Remote Cache Contents with the CommServe Cache

You can manually synchronize the remote cache with the CommServe cache in case the remote cache contents are changed or deleted accidentally

By default, the remote cache automatically synchronizes with the CommServe cache when the Commvault software is downloaded to the CommServe cache. If the software is copied to the CommServe cache by using the CommCell Console, the remote cache is also synchronized.


  1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Download Software.

  2. In the Download and Sync Cache Options dialog box, click the Options tab, and then select the following options:

    • In the Job Type area, click Sync.

    • In the remote cache area, select the remote cache that you want to synchronize with the CommServe cache.

  3. Click OK.