Troubleshooting for Command Center

The Command Center or the Web Console Will Not Open

For more information, see KB article 57642.

Command Center Does Not Load in Internet Explorer


After you enter your credentials and click Login, the Command Center loading screen appears, but the Command Center does not open.


In the Internet Explorer browser, review the options in the Compatibility View Settings dialog:

  • Clear the Display intranet sites in Compatibility View check box.

  • In the Websites you’ve added to Compatibility View box, remove localhost or its equivalent.

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For more information, see KB article 67604.