Collecting Data for a Case On Demand in Case Manager

You can collect data for a case on demand at any time. (Case definitions specify when data collection jobs run automatically.)

The data collection job runs the following jobs in order To copy the index data from the source index to the destination index and to restore the data from the backup copy to the new MediaAgent.

• Case Manager Index Copy job: Based on the settings in the data classification plan, the Case Manager index copy job moves the index data from the source index to the destination index.

• Case Manager Reference Copy job: Based on the settings in the server plan, the Case Manager reference copy job restores the data from the backup copy to the new MediaAgent.

• Content Indexing job: If the data is not content indexed in the source, then the Content Indexing job content indexes the data.

Procedure

1. From the navigation pane, go to Activate.

   The Activate page appears.

2. Click Case manager.

   The Case manager page appears.

3. In the Name column, click the case to submit a job for.

   The case page appears.

4. In the upper-right area of the page, click Submit collection job.