If you have a Custom Report Engine and you want to configure SSL on a port other than 443, you must add the customreportengineurl additional setting before you configure the SSL connector for Tomcat. For information about configuring the SSL connector, see Configuring the SSL Connector for Tomcat.
If you are using the Custom Report Engine over HTTPS, then the SSL certificate that is installed on the Custom Report Engine must be signed by a legitimate certifying authority. You cannot use self-signed certificates.
Note
The Custom Report Engine is always installed as part of the Web Server package.
Procedure
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Determine which computer requires the additional setting:
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If the Web Server and the Web Console are installed on the same computer, add customreportengineurl to the Web Server client.
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If the Web Server and the Web Console are installed on separate computers, add customreportengineurl to each Web Console client that points to the Web Server.
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Add the customreportengineurl additional setting to the appropriate client:
Property
Value
Name
customreportengineurl
Category
WebConsole
Type
STRING
Value
https://web_server_hostname:ssl_configured_port/CustomReportsEngine/rest/
For instructions about adding an additional setting from the CommCell Console, see Adding an Additional Setting from the CommCell Console.
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Restart the Tomcat service on either the Web Sever or Web Console computer.
For instructions about restarting the Tomcat service, see Restarting a Service on Windows Clients.