Configuring an Internal Mail Server

You can configure an internal email server (for example, Exchange or Lotus Notes) to send emails.


  1. From the CommCell Console ribbon, on the Home tab, click Control Panel.

    The Control Panel window appears.

  2. Under Maintenance, click EMail, Web and FTP Server.

    The EMail, Web and FTP Server dialog box appears.

  3. On the E-Mail Server tab, enter the following information:

    • In the Mail Server box, type the name of the mail server, for example,

    • In the Senders Address box, type a valid email address.

    • Update additional options as needed.


      If you change the default mail server port number or disable or enable SSL, on the CommServe computer, restart the Server Event Manager (EvMgrS) service. For instructions about restarting services, see Services.

  4. Click Test Mail to send a test email.


    To send a test email, your user must have an email address. To edit a user, see Editing a User.

  5. From the Test Mail Confirm message, click OK.

    If you received the test email, click OK to the success message. If you did not receive the email, an error message appears.

  6. Click OK.