Configuring the Package Synchronization Settings of a Remote Cache

By default, the remote cache synchronizes specific software to reduce the amount of packages and updates that are transferred from the CommServe cache. The remote cache synchronizes the following software:

  • Updates required for all the clients associated with the remote cache.

  • Packages required to upgrade associated clients that are from older Commvault versions.

    For example, if you have a V10 client, then the remote cache retrieves V10 updates along with V11 packages and updates needed to upgrade the client.

You can adjust the synchronization settings of a remote cache to perform one of the following operations:

  • Synchronize additional packages for specific operating systems, in addition to the packages that are automatically synchronized. This is useful if you plan to install new packages in the near future.

  • Synchronize all packages and updates that reside in the CommServe cache.


  1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Software Cache Configuration.

  2. In the Software Cache Configuration dialog box, click the Remote Software Cache tab, select the remote cache you want to configure, and then click Edit.

  3. In the Modify Remote Software Cache Information dialog box, click Configure Packages to Sync.

  4. In the Configure Packages to Sync dialog box, select one of the following configurations:

    1. If you want to synchronize additional packages for specific operating systems, select them as follows:

      1. From the Select OS list, select the operating system.

      2. From the adjacent list, select the packages.

      3. Click + to specify more combinations of operating system and packages.

    2. If you want to synchronize all packages and updates that reside in the CommServe cache, click All Packages.

  5. Click OK to save your configuration changes.