Configuring the Timeout Interval for Installations Using the CommCell Console

The default timeout for installations performed from the CommCell Console is 120 minutes. If after two hours the installation job does not finish, the job stops running.

To change the timeout interval, configure the nPushInstallTimeoutInMin additional setting on the CommServe computer. This configuration is useful if, for example, you need to increase the timeout interval to give the installation job more time to finish in the following scenarios:

  • The network in the CommCell environment is very slow.

  • You are installing the software on many computers.

    For example, if your installation job stops and the software was not installed on all the computers, you should configure the additional setting to increase the timeout.


  1. From the CommCell Browser, right-click the CommServe node and then click Properties.

  2. In the CommCell Properties dialog box, on the Additional Settings tab, click Add.

  3. In the Add Additional Settings on Windows Client dialog box, complete the following steps:

    1. In the Name box, type nPushInstallTimeoutInMin.

      The Category and Type details are automatically populated.

    2. In the Value box, type the time out interval in minutes.

    3. Click OK.

  4. Click OK to close the CommCell Properties dialog box.