You can disable the Two-Factor Authentication at various levels.
For information about the levels where Two-Factor Authentication is available, see Enable Two-Factor Authentication.
Note
For a user who is a member of more than one user group, the Two-Factor Authentication does not work if the Two-Factor Authentication is disabled for at least one user group.
Before You Begin
Plan for a restart of the Commvault services.
Procedure
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Go to the level where Enable two factor authentication is enabled.
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Disable Two-Factor Authentication using one of the following methods:
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Clear the Enable two factor authentication check box.
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Move the Enable two factor authentication toggle key to the left.
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Restart the Commvault services using the following steps:
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On the CommServe computer, click the Start button on the Windows task bar and then click All Programs.
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Navigate to Commvault and click Process Manager.
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In the Process Manager dialog box, right-click the All Services node and then click Restart.
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