Failed Servers in the SLA Report

The Failed Servers table lists all of the servers that missed SLA because of a failed job.

Column	Description
Data Source	The CommServe server where the information was gathered.
Server	The server that missed the SLA threshold because of a failed backup job. To open the Servers page, click a server.
Server groups	The server groups that the server is associated with.
Agent	The type of agent that is installed on the server.
Instance	The instance associated with the backup set.
Backup Set	The backup set associated with the subclient.
Subclient	The subclient where the backup job failed.
Last successful time	The date and time when the last backup job ran.
Last failed job ID	The ID for the last backup job that failed.
Last failed parent job ID	The ID for the last full backup job that failed.
Last failed time	The date and time when the last backup job failed.
Failure reasons	The reason that the backup job failed.
SLA days	The number of SLA days configured for the server.
Actions	A list of operations that you can perform on the server or VM. Select any of the following: To exclude the server or VM from the SLA calculation, select Exclude from SLA. To check whether the server or VM is available, select Check Readiness. To send log files for the server or VM to help with troubleshooting issues, select Send Logs.

To view this report, in the Missed SLA chart, click Failed.