Google Mail (Gmail) and Google Drive - System Requirements

The following requirements are for the physical client where Cloud Apps package is installed:

Operating System

Windows Server 2019

Microsoft Windows Server 2019 Editions*

Windows Server 2016

Microsoft Windows Server 2016 Editions*

Windows Server 2012

Microsoft Windows Server 2012 Editions*

Microsoft Windows Server 2012 R2 Editions*

Windows Server 2008

Microsoft Windows Server 2008 R2 Editions*

Microsoft Windows Server 2008 x64 Editions*

*Core Editions not supported

Hard Drive

1 GB of minimum disk space is required for installing the software.

256 MB of free disk space is required for job result directory.

256 MB of free disk space is required for log directory.


Allot an appropriate amount of temporary space in the Job Results folder to accommodate staging of backup files during a backup operation.


All Windows-compatible processors supported


The File System Agent is installed automatically during the installation of this software component (if it is not installed already). To review the system requirements of the File System Agent, see System Requirements - Microsoft Windows File System Agent.

.NET Framework

.NET Framework 4.5 is automatically installed. Note that .NET Framework 4.5 can co-exist with other versions of this software.

Microsoft Visual C++

Starting in Service Pack 17, the Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.

If a computer does not have the most recent Windows updates, then the installation of Universal C Runtime, as part of the installation of Microsoft Visual C++ Redistributable 2017, fails. To prevent the installation failure, install the following Windows updates:

  • KB2919355

  • KB2939087

  • KB2975061

  • KB2999226

Updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because the Universal C Runtime is already installed on those versions.


Certain third-party software and service releases (together, “Releases”) may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.