Laptop Backup (Windows): System Requirements

The following requirements are for the Laptop Backup feature running on a Windows computer:

Operating System

Windows 11 Editions

Microsoft Windows Server 2022 Editions

Microsoft Windows Server 2019 (Standard, Datacenter) (64-bit only)

Microsoft Windows Server 2019 Editions

Microsoft Windows Server 2019 Core Editions

Windows 2016

Microsoft Windows Server 2016 Editions

Nano Servers are not supported. For more information, see Considerations for Microsoft Windows Server 2016.

Windows 10

Microsoft Windows Client 10 Editions

Windows 8

Microsoft Windows Client 8.1

For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.

Microsoft Windows Client 8

Windows 2012

Microsoft Windows Server 2012 R2 Editions

For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x.

Windows 7

Microsoft Windows 7 Editions

Windows Server 2008

Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1

Server Core installations are not supported.

Microsoft Windows Server 2008 R2 Editions

Server Core installations are not supported.

Windows Vista

Microsoft Windows Vista Editions

Windows Server 2003

Microsoft Windows Server 2003 Editions [Extended Support]

Windows XP

Microsoft Windows XP Editions with a minimum of Service Pack 3 [Extended Support]

Hard Drive

Component

Space required

Software

1 GB

Job results folder

To calculate the disk space requirements for the job results directory, see Job Results Directory Disk Space Calculation.

Log folder

500 MB

Processor

All Windows-compatible processors are supported

Supported Windows Surface Devices

  • Surface Pro

  • Surface 3 and later.

Miscellaneous

.NET Framework

.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.

Microsoft Visual C++ Redistributable 2017 is Automatically Installed

Starting in Service Pack 17, the Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.

If a computer does not have the most recent Windows updates, then the installation of Universal C Runtime, as part of the installation of Microsoft Visual C++ Redistributable 2017, fails. To prevent the installation failure, install the following Windows updates:

  • KB2919355

  • KB2939087

  • KB2975061

  • KB2999226

Updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because the Universal C Runtime is already installed on those versions.

DISCLAIMER

Certain third-party software and service releases (together, “Releases”) may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.

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