Operation

The following sections list the alert types available within the Operation category along with important details such as:

  • User permissions needed to use the alert

  • CommCell entities that can be associated with the alert

  • Criteria that trigger the alert

  • Available alert tokens

Event Viewer Events

Use this alert to monitor operations occurring in the CommCell.

Advanced search options are available for some of the criteria for this alert type. To set advanced options in the Advanced Criteria Options dialog box, click the ellipsis [...] button next to a criterion.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Advanced Criteria Options

Administrative Management or Alert Management

Client Groups

Clients

Severity

Information

A CommCell event was marked with one of the following severities:

  • Critical

  • Major

  • Minor

  • Information

Not available

Job ID

Information

The job ID associated with the CommCell event.

Regular Expression

For example, to search for multiple job IDs using regular expressions, type a pipe (|) between each ID: 12950|12899|12900

Program

Information

The CommCell program that generated the event. For example, Job Manager, CVD, or Media Manager.

  • Regular Expression

    For example, to search for multiple event codes using regular expressions, type a pipe (|) between each code: 19:1950|45:987|89:908

  • Case Sensitive

  • Match whole word

CommCell

Information

The name of the CommCell from where the event is generated.

Event Code

Information

The event ID associated with the CommCell event. Use this criterion if a specific CommCell event shows an unexpected behavior.

Description

Information

A CommCell event with a specific description. For example, this alert can be triggered if the event description has the word "fail" in the description.

Locale

Information

The language of the CommCell event. By default, it is English.

Not available

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

CommServe Failover

Use this alert to monitor CommServe failover events.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management

Not available

Failover activity

Information

A failover event occurred.

Failover completed

Information

A failover operation completed successfully.

Failover failed

Critical

A failover operation failed to complete.

Failover started

Information

A failover operation started.

Passive node is not reachable

Warning

One of the passive nodes in the failover cluster is not reachable.

Production CommServe is not reachable

Critical

The active, production CommServe host is not reachable.

Production CommServe is not running

Critical

The active, production CommServe host is not running.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Admin Alert

Use this alert to monitor CommServe administration events.

User Permissions

Associated Entities

Criteria

Description

Administrative Management

Not available

Anomaly in events

The frequency or occurrence of the events does not match the system threshold.

Not available

Anomaly in number of failed jobs

The number of failed jobs is more than the system threshold.

Not available

Anomaly in number of pending jobs

The number of pending jobs is more than the system threshold.

Not available

Anomaly in number of succeeded jobs

The number of succeeded jobs is less than the system threshold.

Client Groups, Clients

Job activity anomaly

The number of created, deleted, or modified files in a backup job changes abruptly from the normal behavior or the total backed up root size increases or decreases short.

Client Groups, Clients, Storage Policies

Runtime anomaly in jobs

The runtime of the jobs is more than the system threshold.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Loading...