The 1-Touch Recovery feature recovers a crashed computer in the least amount of time. The operating system of the crashed computer is automatically rebuilt. It is not required to reinstall the individual software packages or operating systems manually.
You can recover computers with defective components such as inaccessible volumes or crashed disks. Depending on client environment, you can choose to perform an interactive or a non-interactive restore.
Step 1: Prepare for Recovery
Download the ISO file from the Cloud Services Web site. For more information, see Preparing for Recovery - 1-Touch for Windows.
Important
The ISO file must be of the same service pack version as that of the CommServe computer and the MediaAgent computer.
Step 2: Decide the Type of Restore You Want to Perform
You can perform interactive and non-interactive restores. Determine which of the following conditions apply to your environment, and review their requirements:
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Non-Interactive Restores
If you do not want to manually specify the client information during the restore operation, start a non-interactive restore. The client information will be available in a response file. For more information on creating the response file, see Creating a Response File for Non-Interactive Restores Using 1-Touch.
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Interactive Restores
To perform interactive restores, you must provide the client computer information during the restore process. For more information, see Performing Interactive Restores - 1-Touch for Windows.
Important: If you have files that reside in a volume configured to use Microsoft deduplication, then the data is restored in a hydrated state and deduplication is disabled, after the 1-Touch Recovery operation finishes.