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Setting Up End-User Search

Updated

Skip this page if you do not want to enable content-based Search

Setting Up the Search Engine

You can run a content-based search on your backed up emails. Setting up the Search Engine allows you to index highly-distributed mails and enables end users to run granular searches on their backed up mails.

  1. Install Search Engine. For details, see Installing the Search Engine.

  2. Configure the Search Engine. For details, see Configuration - Search Engine.

  3. After you enable content indexing, run a Content Indexing job. For details, see Content Indexing - Running First Job.

By default, end users can only search for emails that were archived from mailboxes that they own. The email data is collected from the Journal mailbox, and not from individual user mailboxes. Therefore, data that is archived does not appear in end-user searches when the default search settings are used.

To allow end users to access emails, configure end-user search to include emails from the Journal mailbox with the user's email address in the recipients fields (From, To, Cc, or Bcc).

  1. Login to the Admin/Search Analytics page.

  2. Under the Options pane, click Preferences.

  3. Click Add Preferences.

  4. In the Select a Preference Name list, select Security for end user search.

    In the value list, Mailbox ownership appears by default.

  5. Click the preference value list and select Based on recipients.

  6. Click Select View Names and Users.

    The Select View Names and Users box appears.

  7. Select the EndUser check box.

  8. Apply the preference either to all end users or a limited set of end users.

    Users

    Steps

    All end users

    1. Under Apply To Users, click All.

    2. Click OK.

    3. Click Save.

    A limited set of end users

    1. Under Apply To Users, click Limited.

    2. In the left box, select the users that you want to include.

    3. Click the right arrow button.

      The selected user names appear in the right box.

    4. Click OK.

    5. Click Save.

    The selected end users can now search emails that contain their email address in the recipients fields (From, To, Cc, and Bcc).

    Note

    This preference takes effect the next time end users log into end-user search.