Setting Up a Master CommServe for Multi-CommCell Routing

You must set up a master CommServe to manage the list of CommServe computers that are available in your CommCell environment. Each CommServe computer must be registered with the master CommServe.

The master CommServe can be one of your existing CommServe computers, or you can choose to install a new CommServe computer (if needed).

Before You Begin

The designated master CommServe must have the Workflow Engine installed. If not installed, see Installing the Workflow Engine.


  1. Log on to CommServe computer that you want to set up as the master CommServe.

  2. From the CommCell Browser, right-click the CommServe node, and then click All Tasks > CommCell Registration.

    The CommCell Registration dialog box appears.

  3. Click Add.

    The Register Remote CommCell dialog box appears.

  4. Add the details of one of the CommServe computers by specifying the following information:

    1. In the User Name box, type the name of a user account that has administrative privileges on the CommServe computer.

    2. In the Password box, type the password associated with the user account.

    3. In the CommCell Host Name box, type the host name of the CommServe computer.

    4. If the CommServe computer can only be accessed through a proxy, select the Select CommServe client located across a firewall check box and specify the proxy name.

    5. Click OK.

      A confirmation prompt appears indicating that the operation was successful. Click OK to close the prompt.

  5. Click Add to register the remaining CommServe computers.

    After you add all of the CommServe computers to the master CommServe, you can see the registered computers listed under the Registered CommCells section.

  6. Click OK.

What to Do Next

  1. Create the laptop package from the Cloud Services website. For instructions, see Creating a Laptop Backup Installation Package.

  2. Configure Client Registration Rules for Multi-CommCell Routing.