System Requirements for the Active Directory Agent

The following requirements are for the Active Directory Agent:

Operating System

Microsoft Windows Server 2019 (Standard, Datacenter) (64-bit only)

Microsoft Windows Server 2019 Editions

Windows 2016

Microsoft Windows Server 2016 Editions

Windows 2012

Microsoft Windows Server 2012 R2 Editions

Windows Server 2008

Microsoft Windows Server 2008 Editions with a minimum of Service Pack 1

Server Core installations are not supported.

Microsoft Windows Server 2008 R2 Editions

Server Core installations are not supported.

Hard Drive


Space required


1 GB

Job results folder

256 MB

Log folder

256 MB


All Windows-compatible processors are supported.


DNS Services

It is recommended that your Active Directory server has DNS services configured.

The File System Agent is installed automatically during the installation of this software component (if it is not installed already). To review the system requirements of the File System Agent, see System Requirements - Microsoft Windows File System Agent.

.NET Framework

.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.

Microsoft Visual C++ Redistributable 2017 is Automatically Installed

Starting in Service Pack 18, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed. If a computer does not have the latest Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail in installing Universal C Runtime.

The following Windows updates must be installed to prevent the installation failure:





Updates are not required on latest Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, as these versions come with the Universal C Runtime already installed.


Certain third-party software and service releases (together, “Releases”) may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.