System Requirements for the Network Share IntelliSnap for NFS Exports

Verify that the following system requirements are ready for the Network Share IntelliSnap Backup for NFS Exports:

  • The MediaAgent version of the proxy computer must be the same or earlier than the MediaAgent version of the storage policy. The backward compatibility of the NFS snapshot jobs is not supported if the MediaAgent version of the proxy computer is later than that of the MediaAgent computer where the storage policy runs.

  • Ensure that there is no clock skew between the file server and the proxy MediaAgent, which could lead to missing incremental changes.

  • For the following arrays, Commvault Indexing version 1 is not supported. Use Commvault Indexing version 2.

    • Dell EMC Unity

    • Hitachi NAS

    • Huawei

  • To use wildcards for the subclient content, and to use the default subclient, you must use the Commvault Indexing version 2.

  • For newly configured or upgraded client computers that use Commvault Indexing version 2, make sure that you have access to a Commvault version 11 proxy computer. Commvault version 10 proxy computers are not supported.

  • For the Huawei storage array, use Huawei OceanStor 5500 V3 with version V300R006C00 or later versions.

  • For NetApp vServers, enable showmount.

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