Restoring Amazon EC2 Guest Files and Folders to a Guest Agent

You can restore files and folders from an Amazon EC2 instance backup to a guest agent.

  • For streaming and IntelliSnap backups of Amazon EC2 instances, Commvault indexes guest files and folders of Windows and Linux VMs.

  • Starting with Feature Release 22, for Windows VMs, you can use direct read backups to perform a live browse from the snapshot copy by reading data directly from the snapshots, without the need to create and attach volumes to the access node.

Before You Begin

  • If a passkey is configured for restores, you must have the passkey.

  • To restore files and folders to an instance—the original instance or a different instance—you must configure agentless file recovery.

  • The user account that performs a restore to the guest agent destination must have permissions to create files in the specified location on the destination. By default, the local system account is used, but you can enter another set of credentials to perform the restore.


  1. From the navigation pane, go to Protect > Virtualization.

    The Virtual machines page appears.

  2. On the Hypervisors tab, click the hypervisor.

    The hypervisor page appears.

  3. On the VM groups tab, in the row for the VM group, click the action button action_button , and then click Restore.

    The Select restore type page appears.

  4. Click Guest files and folders.

    The Restore page appears.

  5. Select the content to restore, and then click Restore.

    The Restore options dialog box appears.

  6. On the Select instance tab, from the Instances list, select the guest agent where you want to restore data.

  7. To use credentials for another user account (instead of the Local System account) to perform the restore on the destination hypervisor, move the Impersonate user toggle key to the right, and then enter the credentials.

  8. To use a different VSA access node to perform the restore, from the Access node list, select another access node.

  9. In the Destination path box, enter the destination folder to restore the data to.

  10. To delete an existing file and replace it with the restored file, move the Unconditionally overwrite if it already exists toggle key to the right.

  11. Click Submit.