Applies to: On-premises environments, User Mailbox and Journal Mailbox
After you run an operation on a User Mailbox or Journal Mailbox subclient, you can view the job history for that operation. If a job was not completely successful, you can see which items failed during the job and to which mailbox the failed items belongs. In addition, you can send a report of the failed items by email.
You cannot see the failed items for jobs that are older than 180 days.
Procedure
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From the CommCell Browser, expand Client Computers > client > Exchange Mailbox.
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Right-click backup_set, and then click View.
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Click one of the following items:
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Archiving History
This item provides a list of archiving and cleanup jobs. You can limit the list to cleanup jobs.
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Restore History
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Content Indexing History
The Job History Filter dialog box appears.
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Click OK.
The list of jobs appears.
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Right-click a job, and then click View Failed Items.
A list of the failed items and the mailbox they are in appears.
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To send an email with a report of the failed items, do either of the following:
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To send the entire list, under Email, select All.
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To send a portion of the list, select some of the items from the list, and then, under Email, select Selected.
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Click Send.
The SMTP Parameters dialog box appears.
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Type the information into the dialog box, and then click OK.
The items that you selected are sent as an email attachment in the txt format.