Follow these procedures when the InterSystems IRIS/Caché database is on a VMDK volume.
You can use the Virtual Server Agent to perform an IntelliSnap backup of the virtual machines that contain the database.
Prepare the InterSystems IRIS/Caché Database Server
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Install the appropriate software and perform the initial configuration. For information on the installation and configuration, see Getting Started for InterSystems IRIS/Caché Databases on Virtual Servers.
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Configure a vCenter for the virtual machines in the configuration and enable it for IntelliSnap.
Back Up and Restore the InterSystems IRIS/Caché Database
Complete the following procedures for the InterSystems IRIS/Caché database and journal files.
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Ask Epic for the scripts to freeze and thaw the databases.
Note: Epic typically sends these scripts with the initial software delivery of the installation package. The pre-script is called Instfreeze and the post-script is called Instthaw.
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Create an InterSystems IRIS/Caché Database Subclient for a Virtual Server Configuration.
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Perform a IntelliSnap backup on the subclient. The Commvault software automatically freezes the databases, takes a snapshot of the databases and then thaws the databases. The Commvault software creates a backup copy from the snapshot.