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Create an OAuth app in Atlassian Jira

In the Atlassian Developer Console, create an OAuth 2.0 app and configure authorization setings and permissions.

Prerequisites
  • You must have administrator access to your Atlassian organization to create OAuth apps.
  • You need to configure the callback URL provided by Commvault during the app setup.

Create OAuth app

  1. Log in to the Atlassian Developer Console.

  2. Click Create, and then select OAuth 2.0 integration.

  3. Enter a name and description for the app.

  4. Click Create.

Configure authorization settings

  1. In your app, go to Authorization.

  2. For Callback URL, enter the redirect URL in the following format: 

    https://[commvault-server]/commandcenter/processAtlassianAuthToken.do

    Replace [commvault-server] with the hostname or IP address of your Commvault server.

  3. Click Save changes.

Configure required permissions

  1. In the Atlassian Developer Console, go to Permissions.

  2. Configure User Identity API scopes as follows.

    Scope name Code
    View active user profile read:me

  3. In the Jira API section, on the Classic scopes tab, select the following Classic scopes:

    Scope name Code
    View Jira issue data read:jira-work
    Manage project settings manage:jira-project
    Manage Jira global settings manage:jira-configuration
    View user profiles read:jira-user
    Create and manage issues write:jira-work
    View Jira Service Management request data read:servicedesk-request
    Manage Jira Service Management customers and organizations manage:servicedesk-customer

  4. On the Granular scopes tab, select the following Granular scopes:

    Scope name Code
    View projects read:project:jira
    View board configuration read:board-scope.admin:jira-software
    Move issues between boards and backlogs write:board-scope:jira-software
    View boards, backlogs, and related items read:board-scope:jira-software
    View sprints read:sprint:jira-software
    Update and delete sprints write:sprint:jira-software
    View request types read:requesttype:jira-service-management
    Create and update request types write:requesttype:jira-service-management

  5. After creating the app, record the following values. You'll need the values to configure backups for your Jira app in Commvault.

    • App ID
    • Client ID
    • Client Secret
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