Verify that your environment meets the system requirements for the Media Explorer.
For platform support, refer to the MediaAgent: System Requirements page.
Hard Drive
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500 MB of additional space for the Media Explorer files and log growth.
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Sufficient space for the Catalog database (based on your cataloging needs).
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Sufficient space for the data you want to recover.
Media
The following media requirements apply:
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All necessary tape and disk media must be available to complete the recovery operation.
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For tape libraries:
- Ensure correct drivers are loaded.
- Ensure that tape drives are not used by backup jobs or third-party applications during catalog or restore operations. Media Explorer does not support drive reservation, and concurrent usage can interrupt operations.
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Direct physical access to the media device must be available.
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For data stored on disk volumes using a Unix MediaAgent, a separate file transfer tool (such as FTP for Unix) must be used.
Windows
.NET Framework
.NET Framework 4..6.2 is required.
Microsoft Visual C++
Microsoft Visual C++ (latest version) Redistributable Package is required.
Internet Connection
An internet connection (broadband or wireless) is required to download the Media Explorer tool. For download instructions, see Downloading the Media Explorer.
DISCLAIMER
Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.