Move a tenant to a new ring

Use this procedure to move a tenant from a shared ring to a customer-managed ring.

Requirements

• Provision the destination ring infrastructure.
• Validate network connectivity between the source and destination infrastructure.
• Schedule a maintenance window for the migration.
• Pause backup and restore activity for the tenant during the migration window.

Procedure

1. Identify the tenants that you want to move to the new ring.
2. Tag the tenants in the CommServe database as moving tenants.
3. Provision the destination infrastructure, including access nodes, index servers, MediaAgents, and network gateways.
4. Verify connectivity between the destination infrastructure and the target storage resources.
5. Restore the CommServe database to the destination CommServe instance.
6. Repoint the tenant clients to the new CommServe environment.
7. Update network routes to direct traffic to the destination MediaAgents and network gateways.
8. Apply isolation controls between the source and destination CommServe environments.
9. Validate backup and restore operations in the destination ring.