Recovering From Operating System Failures

Remote Office Appliance RO1200 can be recovered when the operating system on the appliance becomes inoperable or inaccessible.

Procedure

1. If required, procure new disk from your appliance vendor and attach it to the server.

2. Configure the bootable USB drive to reimage the Remote Office Appliance RO1200.

   For more information, see Creating a Bootable USB Drive For Re-Imaging the Remote Office Appliance RO1200 .

3. Reimage the Remote Office Appliance RO1200.

   For more information, see Re-Imaging Remote Office Appliance RO1200.

4. Depending on your requirement, install the Remote Office Appliance RO1200 with the CommServe and the MediaAgent or with MediaAgent only.

   • If you are running the disaster recovery operation for the loss of CommServe and MediaAgent, choose to install the CommServe and the MediaAgent on the Remote Office Appliance RO1200.

     For more information, see Setting up a New CommCell Environment using the Remote Office Appliance RO1200.

   • If you running the disaster recovery operation for the loss of MediaAgent, install the MediaAgent on the Remote Office Appliance RO1200.

     For more information, see Connecting the Remote Office Appliance RO1200 to an Existing CommServe Server.

5. Rebuild the CommServe and MediaAgent using the following pages:

   • Rebuilding the CommServe on Remote Office Appliance RO1200

   • Rebuilding the MediaAgent on Remote Office Appliance RO1200