If the Private Metrics Reporting Server is installed on a computer other than the production CommServe computer, you must set up a Microsoft SQL Server Agent to back up the Private Metrics Reporting Server (CVCloud) database.
Procedure
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On the computer where the Private Metrics Reporting Server is installed, install the SQL Server Agent:
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To prepare for the installation, review the Preinstallation Checklist for the SQL Server Agent.
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For the installation steps, select the installation method that is most appropriate for your environment.
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Configure the SQL Server Agent to back up the Private Metrics Reporting Server (CVCloud) database.
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Schedule backups of the Private Metrics Reporting Server database.
Tip
Perform a full backup of the Private Metrics Reporting Server database every day and set the retention to five days.