The following list displays the Agents and supported methods for restoring data using the Cloud Storage Archive Recall Workflow.
Note
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Automatic Recall is recommended for Agents that support both the methods.
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Use On-Demand Recall, for ALL agents that do not support the automatic recall.
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Use On-Demand Recall to recover Disaster Recovery (DR) backups. (Automatic Recall is not supported.)
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Agent |
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Active Directory |
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Apache Cassandra |
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Cloud Apps |
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Exchange Compliance Archiver |
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Office 365 (SharePoint, Teams) |
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Office 365 (Exchange, OneDrive) |
Due to the Office 365 Apps using the forever incremental model, during a restore you will be required to recall many if not all of the jobs associated with the client object. This may result in additional charges from your cloud storage vendor. |
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Exchange Database |
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Exchange Mailbox |
Due to the Exchange App using the forever incremental model, during a restore you will be required to recall many if not all of the jobs associated with the client object. This may result in additional charges from your cloud storage vendor. |
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Exchange Mailbox (Classic) |
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Hadoop |
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IBM i File System |
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IBM Spectrum Scale |
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Informix |
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Lustre File System |
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Macintosh File System |
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Microsoft OneDrive |
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Microsoft Sharepoint Server (Classic) |
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Microsoft SQL Server |
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Microsoft Windows File Systems |
Block level backups not supported. |
Regular and block level backups supported. |
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MongoDB |
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MySQL |
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NDMP |
Deduplicated data not supported. |
Deduplicated and non-deduplicated data supported. |
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Network Share |
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OpenVMS File System |
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Oracle |
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Oracle RAC |
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PostgreSQL |
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Salesforce |
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SAP for Oracle |
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SAP HANA |
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Unix File Systems |
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Virtual Server Agents (All Hypervisors) * |
Restores on V1 Indexing are not supported. Guest File Browse on V2 Indexing is not supported. |
All browse and restore operations (including Guest File Browse without Metadata Collection on V1 Indexing, and Guest File Browse on V2 Indexing) supported. |
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OnePass for Exchange Mailbox (Classic)** |
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OnePass and Archiver for Unix** |
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OnePass and Archiver for Windows** |
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Sybase** |
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SAP MaxDB** |
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* Complete list of Virtual Server Agents includes Amazon Virtual Server Agent, Citrix Xen Virtual Server Agent, FusionCompute Virtual Server Agent, Microsoft Azure Virtual Server Agent, Microsoft Hyper-V Virtual Server Agent, Nutanix AHV Virtual Server Agent, OpenStack Virtual Server Agent, Oracle VM Virtual Server Agent, Red Hat Enterprise Virtualization Virtual Server Agent, Virt Virtual Server Agent, vCloud Virtual Server Agent, VMware Virtual Server Agent
** For OnePass Agents, Cloud Storage Archive Recall Workflow is not supported for Recall operations. The workflow is supported for Browse and Restore operations for these Agents.