Retrieving Disaster Recovery (DR) Backups From Commvault Cloud Services Portal

Use the following steps to retrieve DR backups from Metallic Cloud.

Procedure

1. Access the DR Backups as described in Access Disaster Recovery (DR) Backups From Commvault Cloud.

2. Select the DR Backup SET folder.

   Tip

   To recover the most recent copy of the CommServe database, make sure to select the SET folder associated with the most recent Full and Differential backups.

3. To download a file to your local computer, hover over the file, and then click the Download button that appears on the left of the file name.

4. Once the download completes, navigate to the Downloads folder and copy the downloaded files into a new folder.

   Note

   If you downloaded multiple DR Backup files that included both the Full and Differential backups, copy the files into a new folder.

5. Recover the CommServe Database using the Recovery Assistant Tool. See Recovery Using the Recovery Assistant Tool for more information.

Related Topics

• For information about configuring DR backups on the Commvault Cloud Services portal, see, Configuring Automatic Uploads of Disaster Recovery (DR) Backups to Commvault Cloud Services Portal

• For information about accessing DR backups on the Commvault Cloud Services portal, see Access Disaster Recovery (DR) Backups From Commvault Cloud.

• For detailed information about how DR Backups are stored and managed in the cloud, see Uploading DR Backups to Commvault Cloud Services Portal.