External URLs for Commvault Features

The CommServe computer, the Web Server computer, and the Command Center/Web Console computer must be able to connect to the following external URLs for each of the following features.

All URLs in this table support HTTPS and can be accessed on port 443.

Feature

URL

IP Address

Usage

Cloud Metrics Reporting

edc.commvault.com

199.255.244.126

Send Metrics Reporting data to the Commvault Cloud Services website.

CommCell Console Help buttons

  • documentation.commvault.com

  • kb.commvault.com

  • ma.commvault.com

View help topics and troubleshooting articles for Commvault software.

CommCell Registration on Cloud Services

  • cloud.commvault.com

  • ma.commvault.com

Register the CommServe computer on the Commvault Cloud Services website.

Commvault Store

cloud.commvault.com

199.255.244.187

Download software such as reports, workflows, and alerts from Commvault Store.

Commvault Cloud Services authentication

sso.commvault.com

Authenticate the Commvault Cloud Services website.

Upload DR Backups to Commvault Cloud and Access them from the Commvault Cloud Services Website

  • cloud.commvault.com

  • *.blob.core.windows.net

  • cvdrservices.metallic.io

    All endpoints that contain .blob.core.windows.net must be whitelisted.

Upload and access DR Backups from the Commvault Cloud Services website.

Download Software from CommCell Console

  • cloud.commvault.com

  • downloadcenter.commvault.com

Download software to install, update, or upgrade your client computers.

Send Log Files

logs.commvault.com

199.255.244.223, 199.255.244.161

Send log files to Commvault for troubleshooting purposes.

CommServe installation

https://time.akamai.com

Fetch Akamai server time to generate Akamai token.

Endpoint Configuration

  • edc.commvault.com

  • *.mapbox.com

  • *.skyhookwireless.com

Provides location of the client or laptop on the Command Center and Web Console, and fetches data like city name.

Air Gap Protect (Global Cloud)

For endpoints to be whitelisted, see Prerequisites For Air Gap Protect.

Provide outbound connectivity for storage.

Air Gap Protect (Government Cloud)

For endpoints to be whitelisted, see Prerequisites For Air Gap Protect.

Provide outbound connectivity for storage.

Geolocation tracking

  • edc.commvault.com

  • *.mapbox.com

  • *.skyhookwireless.com

Provides location of the client on the Command Center and Web Console, and fetches data like city name.

Note

You can disable tracking of the geographical location for all the clients on the CommServe server by adding the DisableGeoLocation setting.

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