You must create a network topology instance in which the CommServe computer can connect to members of another client group.
Before You Begin
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Verify that the client groups that you want to use in the network topology instance are already defined in the CommCell Console or the Command Center.
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You must have Administrative Management permissions on the client groups that you plan to use in the network topology instance.
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DMZ servers/infrastructure computers should be able to open connections to the servers/laptops on the tunnel port.
Procedure
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From the Command Center navigation pane, go to Manage > Network > Network Topologies.
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The Network topologies page appears.
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Click Add topology.
The Add topology dialog box appears.
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In the Name field, enter a name for this connection.
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For Client type, select Servers.
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From the Topology type list, select Network gateway.
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From the Servers list, select the server group that will initiate connections with members of the Infrastructure machines group.
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Optional: Click the down arrow next to the Servers list to edit the following options:
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Tunnel port. Set this to Default (8403), or click the edit icon to enter another port number.
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Keep-alive interval. The interval (in seconds) for sending keep-alive packets, to maintain the session if backup traffic has an extended pause. Set this to 180 (default), or click the edit icon to enter another interval. To avoid idle session timeouts on cloud-based clients, set the interval to 200 seconds or less.
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From the Infrastructure machines list, select My Commserve Computer.
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Optional: Click the down arrow next to the Infrastructure machines list to edit the Tunnel port and Keep-alive interval options, as described in Step 8, above.
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Optional: Move the Advanced toggle key to the right to edit the following options:
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Move the Encrypt traffic toggle key to the right to encrypt network traffic (HTTPS).
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Select Encrypted, Authenticated, Regular, or Raw from the tunnel protocol list.
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Select the Parallel data transfer streams for long distance networks (default value is 1, and maximum value is 8).
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Click Save.