Outlook Add-In provides your end users with the ability to view or download email messages that were archived from their mailboxes.
Note
- When secured (https) recall service is selected, it is recommended to have a valid SSLcertificate on the client where Web Console is installed. For more information, see Configuring Secured Access for Web Applications.
- Outlook Add-in may work with Outlook (Classic) 2019 version onwards. It will not work with Outlook (New).
- For Mac, Outlook and Office 365 (Outlook), QuickLook can be used to preview an email and to download the email as an MSG file.
Exchange Administrators
Install and configure Outlook Add-In.
Note
You must use QuickLook to recall non IPM.Note stubs as these stubs are not recognized by Outlook Add-In for download.
