When you install the CommServe server on the physical node of a Microsoft Failover Cluster setup, you can choose to include or exclude the CommServe server in the cluster environment. Follow the procedure in this topic to exclude the CommServe server from the cluster setup during the install process.
Additionally, when a non-cluster environment is converted into a cluster environment, you can choose to exclude to the CommServe server from the cluster setup, by configuring the bInstallAsNonCluster additional setting.
Before You Begin
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Prepare your environment for the installation as described in Planning the CommServe Server Installation.
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Download the software and gather the information that you must provide during the installation. For more information, see Preinstallation Checklist for the CommServe Server.
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Configure the bInstallAsNonCluster additional setting. For more information, see Retain CommServe Server As a Non-Clustered Instance.
Procedure
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Log on to the computer as an Administrator or as a member of the Administrator group on that computer.
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Run Setup.exe from the installation package.
The installation wizard opens.
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On the welcome page, select the I Agree check box, and then proceed to the next page.
Note
On the Choose the Installation Type page, click Install packages on this computer, and then proceed to the next page.
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On the Cluster Setup Install Option page, click On Physical, and then proceed to the next page.
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If you want to use an existing CommServe database, complete the following steps on the Database Install Option page:
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Click Use Existing Database, select the CommServ check box, and then proceed to the next page.
Note
If you are installing other server packages with the CommServe server, such as the Web Server, and you want to use an existing database, select the check box that corresponds to the database.
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On the Database Dump Location page, specify the path to the CommServe database dump file (and to any other database that you selected), which is in the disaster recovery folder along with other DR backup files.
Note
The disaster recovery folder and database dump file must be on a local drive.
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On the Database Restore Options page, select one of the following options:
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Rebuild Production Commserve database. Select this option if you want to rebuild the CommServe server with the host name used in production, instead of the host name provided during installation (the hostname can be changed post install if required.). Note that this restores the production CommServe server, and the server's jobs can then be run.
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Stage Commserve database. Select this option if you want to restore the CommServe server as a staging server. Note that no backup jobs or other jobs can be run on a staging server, and it can only be used for troubleshooting purposes.
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Continue to follow the installation wizard.
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If you need assistance on the Commvault ID page, refer to the following instructions:
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If you have a Commvault ID, click Use existing account, and then type the email address and password associated with your account.
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If you do not have a Commvault ID, click Create a new account, and then specify the account details as described in Preinstallation Checklist for the CommServe (refer to the Commvault ID description).
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Continue to follow the installation wizard.
Note
To troubleshoot errors that occur before the installation summary page, check the %allusersprofile%\Commvault Systems\Galaxy\LogFiles\Install.log file. If the error occurs after the summary page, then check the installation logs in the software_installation_directory\Log Files folder.