Adding a Webhook

You can use a webhook to send alerts from the Command Center to a third-party application. You can also configure alerts to send messages to the third-party applications. For example, you can configure the webhook receiver alerts on Splunk, Microsoft Teams, Slack and other event management applications that supports webhook or HTTPS data input. The webhook endpoint-HTTPS certificate must be signed by a public CA.


Only tenant administrators and MSP administrators can add webhooks.

Before You Begin

You must have the URL for the webhook that is provided by the third-party application.


  1. From the navigation pane, go to Manage > System.

    The System page appears.

  2. Click Webhooks tile.

    The Webhooks page appears.

  3. In the upper-right area of the page, click Add.

    The Add webhook page appears.

  4. In the Name box, enter a name for the webhook.

  5. In the URL box, enter the URL that is provided by the third-party application.

  6. Optional: If the third party application accepts token in the header instead of URL, then in the Headers box, type the token.

    Enter the token in the following format: Authorization=<AUTH_TOKEN>.

  7. To secure the alerts, from the Authentication list, select Secret HMAC, and then enter a secret key.

    The secret HMAC key secures the transfer of the alert. The key must be 8,000 or fewer characters. When the alert is transferred, the secret key generates a digest, which is verified by the receiving server.

  8. Click Add.


The status of webhooks is indicated by color as follows:



Response code from the webhook


The webhook is not used

Not applicable






Not 200

What to Do Next

After adding the webhook, create the alert. For instructions, see Creating an Alert.