When you move or restore the CommServe database to a new computer that uses a name that is different from the original CommServe computer, you must inform the clients about the new CommServe name.
Important: The approximate time needed for this operation is 30 seconds per online physical client and 20 seconds per offline physical client. Use these time estimates to calculate the time needed to run this operation in your CommCell environment.
Procedure
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Create a server group or go to existing server groups and add all the clients. Add the CommServe hostname(s) sCSINTERFACELIST additional setting to the client group using a comma separated list of CommServe interfaces, including both new and standby Commserve hostnames (such as a.commvault.com and b.commvault.com).
For more information about adding additional settings from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console
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For clients that are not directly reachable from the Commserver, either update the existing CS DNS hostname pointing to new CS IP or log on to each client and update the sCSINTERFACELIST as mentioned in step 3.
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Wait for sufficient time and then verify that the registry key of the directly reachable clients are populated with hostnames:
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For Windows, go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance00X\CommServe\sCSINTERFACELIST
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For Linux, go to /etc/CommVaultRegistry/Galaxy/Instance00X/CommServe/.properties/sCSINTERFACELIST
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Results
The selected clients are updated to point to the new CommServe.