Disable Data Aging on a Client

You can disable data aging on a client computer. For example, you might want to disable data aging in the following situations:

  • To prevent aging of legal hold data that is backed up from a client.

  • When a user is placed on hold, you can prevent the aging of data on all clients that the user owns.

Compliance officers can use Case Manager to collect and search electronically stored information (ESI). For more on how Compliance officers can collect and search ESI, see Case Manager.

Note

  • Disabling Data Aging on a Client with Exchange DAG Server will be supported in future service pack.

  • To disable data aging for Virtual Server Agent (VSA) clients, the CommServe system must be at Version 10 SP5B or higher. For any clients or proxies that are associated with a virtualization client, this option is controlled by the setting for the virtualization client. For standalone V8 or V9 clients, this option is controlled by the setting on those clients.

  • You can use the Data Aging is disabled for last n days alert to notify the Commcell administrator when the data aging was disabled for a specific number of days. For more information, see List of Predefined Alerts.

  1. From the CommCell Browser, expand Client Computers.

  2. Right-click the appropriate client computer and click Properties.

  3. In the Client Computer Properties for <Client Name> dialog box, click the Activity Control tab.

  4. Clear the Enable Data Aging check box, and click OK.

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