Microsoft SQL Server ODBC Driver

Applies To: Traffic between the Workflow Engine and the CommServe computer

If a firewall is placed between the Workflow Engine and the CommServe computer, you must configure the firewall to allow traffic between the two computers.

About This Task

  • Setting static ports is recommended because lost communication can occur if dynamic ports are used when the SQL Server instance is restarted.

  • Configuring the communication between the Workflow Engine and CommServe computer requires updating connection parameters in the ODBC Data Source Administrator. For instructions on how to use the ODBC Data Source Administrator, consult the Microsoft documentation.

Procedure

  1. Set static listener ports on the SQL Server instance of the CommServe database.

    For more information, go to the Microsoft article "Configure a Server to Listen on a Specific TCP Port (SQL Server Configuration Manager)".

  2. Set up connectivity to your static listener ports:

    • To route ODBC connection requests through a network proxy using Commvault firewall settings, complete the steps in Configuring Third-Party Connections Between Client Computers providing the following details:

      • Source client: The computer where you installed the Workflow Engine.

      • Source port: Any port that you want to set as a third-party port (preferably the same as the destination port). This port will be defined in the outgoing route tppm=[Local_port] of the firewall configuration file.

      • Destination client: The CommServe computer.

      • Destination port: The static listening port that you set on the SQL Server instance.

    • To configure a Windows firewall, go to the Microsoft article "Configure the Windows Firewall to Allow SQL Server Access".

    • To configure a hardware-based firewall device, consult the manufacturer's documentation.

  3. In the ODBC Data Source Administrator, update the connection parameters:

    • If you configured a network proxy using Commvault firewall settings, do the following:

      1. Access the computer where you installed the Workflow Engine.

      2. In the ODBC Data Source Administrator dialog box, on the System DSN tab, select the cvcs_commserv system data source and then click Configure.

      3. On the Microsoft SQL Server DSN Configuration page, click With Windows NT authentication using the network login ID and then click Client Configuration.

      4. On the Edit Network Library Configuration dialog box, modify the Server name to be 127.0.0.1\Commvault, and then clear the Dynamically determine port check box to enter the port number that you specified as the source port.

        Note: The source port number can be found in the outgoing route tppm=[Local_port] of the firewall configuration file.

    • If you configured a Windows firewall or a hardware-based firewall device, do the following:

      1. In the ODBC Data Source Administrator dialog box, on the System DSN tab, select the cvcs_commserv system data source and then click Configure.

      2. On the Microsoft SQL Server DSN Configuration page, click With Windows NT authentication using the network login ID and then click Client Configuration.

      3. On the Edit Network Library Configuration dialog box, clear the Dynamically determine port check box to enter the static port number.

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