Troubleshooting for Synthetic Full Backups

File System Scan Failed - There is Nothing to Backup

Synthetic full backups may fail with the following error message: File System scan failed - There is nothing to backup.

Note

This applies to File System Archiver using Indexing Version 1 only.

To fix, perform the following steps:

  1. From the CommCell Browser, navigate to Client Computers > client > File System > defaultBackupSet.

  2. Right click the subclient, and then click Backup.

    The Backup Options for Subclient dialog box appears.

  3. Select Synthetic Full, click Advanced, and then clear the Check for deleted stubs option.

  4. Run the synthetic full backup again.

Synthetic Full Backup Jobs Are Running Slowly

For more information, see KB Article SYN0003.

Synthetic Full Backup Size Greater Than the Size of Data on Disk

Synthetic full backup size may be greater than the size of the original data on disk in Windows Server 2012 and Windows Server 2016 computers.

Windows Server 2012 and Windows Server 2016 have a deduplication feature that can be enabled. When this feature is enabled, data from deduplicated volumes are backed up in their original, uncompressed state. Therefore, the size of synthetic full backups can be greater than the size of the deduplicated data.

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