You can view and restore files that are hidden by the operating system.
Procedure
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From the CommCell Browser, go to Client Computers > client > File System.
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Click the backup set.
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Right-click the subclient, and then go to All Tasks > Browse and Restore.
The Browse and Restore Options dialog box appears.
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On the Advanced Options tab, select the Include Troubleshooting Folders check box.
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Click View Content.
The Browse page appears.
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Select all the folders that you want to recover, and then click Recover All Selected.
The Restore Options dialog box appears.
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On the General tab, select the client that you want to restore the folders to.
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Click OK.