Manually Installing Maintenance Releases

Individual maintenance releases can be installed in the CommServe hosts.

Note

It is recommended to install maintenance releases using the procedure described in Installing Updates / Hot Fixes to ensure that both the production and standby CommServe hosts have the same set of binaries.

Manually install maintenance releases on the CommServe hosts when the recommended installation process fails.

Installing Maintenance Releases on the Production CommServe Host

Before You Begin

Procedure

  1. Log in to the production CommServe host.

  2. Navigate to the maintenance releases folder located in the CommServe Cache folder. For more information about CommServe Cache, see Managing the CommServe Cache.

  3. Run Setup.exe and then follow the prompts to install the maintenance release.

Installing Maintenance Release on the Standby CommServe Host

Before You Begin

Procedure

  1. Login to the standby CommServe host.

  2. Open command prompt and navigate to the remote CommServe Cache folder.

  3. Run Setup.exe from the installation package.

    Follow the instructions in the installation wizard and complete the installation. The program automatically detects the standby CommServe host and performs a binary-only maintenance release installation.

    Alternatively, you can install the service pack from the command line as follows:

    Setup.exe -donotpatchdb -nostartsvc
    

Installing Maintenance Release on the SQL Clients in Production and Standby CommServe Hosts

  1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Upgrade Software.

    The Upgrade Software dialog box is displayed.

  2. Expand Client Computers and then select the <SQL clients> from both the production and standby CommServe hosts from the list.

  3. Click OK.

An Install Updates job will be started. You can monitor the progress of the job from the Job Controller window.

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