Synchronizing Software Cache on the Standby CommServe Host

The software cache can be created and synchronized on the standby CommServe host.

Note

For new CommServe server installations in Feature Release 11.25 and later, you do not need to perform this procedure, because the remote cache for the standby CommServe server is created automatically, and triggering a download software job on the production CommServe server will automatically synchronize it with the remote cache.

Also, note the following:

On the standby CommServe server, the remote cache location is the software cache directory of Instance001.
If the software cache on the production CommServe server is populated using a copy to cache operation (see Copying the Software Package to the CommServe Cache), you must manually trigger a synchronize operation to populate the remote cache (see Manually Installing Maintenance Releases).

Procedure

Create a remote cache directory on the standby CommServe host.
1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Software Cache Configuration.
2. Click the Remote Software Cache tab and then click Add.
3. From the Computer list, select the client in which the SQL client is installed.
  
  Tip
  
  Note down the path to the Cache directory. This will be needed when you install the service pack on the standby CommServe host.
4. Click the Configure Packages to Sync button.
5. Enable Sync Packages and choose the All Packages option.
6. Click OK twice to save the configuration.
Download the feature release and synchronize the remote cache with the software cache.
1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Download Software.
2. Choose one of the following options:
  - Mainstream Feature Release option to download the feature release that has been available in the FTP site since 30 days.
  - Maintenance Release option to download only the latest maintenance releases available for the feature release version is installed on the CommServe computer.
  - Feature Release and Maintenance Release options to download a specific feature release.
    
    Note
    
    Recommended: Choose the default Mainstream Feature Release option, unless you have a specific reason to use one of the other options.
3. From the Options tab and click Sync from the Job Type area.
  
  This will synchronize the remote cache.
4. Click OK.
You can monitor the progress of the operation from the Job Controller.

Note

This operation may take some time, depending on the network bandwidth available in your environment.

Important

After a failover, disable or remove the remote cache from the new active node, and create or enable remote cache on the new passive node.