Creating a Mail Contact for the On-Premises Exchange Server

On the Exchange server, create a mail contact. The mail contact is the external email address of the ContentStore Mailbox that will receive the journal reports.

The domain name must be a non-existent domain. You must use the same domain for the remote domain, the mail contact, the Send connector, and the journal rules.


Create only one mail contact so that you do not create duplicate journal reports.

Before You Begin

You must have a thorough understanding of journaling and of managing mail contacts on the Exchange server. Consult the Microsoft documentation before you create a mail contact. For example, see the article on the Microsoft TechNet site that corresponds with your version of Exchange.


In this example, you create a mail contact using Windows PowerShell for a contact named Journal1.

  1. Start Windows PowerShell.

  2. To create a mail contact for the ContentStore Mailbox, type the following command:

    New-MailContact -Name "Journal1" -ExternalEmailAddress -OrganizationalUnit Users
  3. To hide the mail contact so that it does not appear the global address list, type the following command:

    Set-MailContact -Identity "Journal1" -HiddenFromAddressListsEnabled $true

What to Do Next

On the Exchange server, create the Send connector.