Add the Exchange Mailbox (Classic) Agent

After you install the Exchange package, you must add the Exchange Mailbox (Classic) Agent and then configure the agent.

Information You Need to Add the Exchange Mailbox (Classic) Agent

Collect the following details to create a new Exchange profile:

Domain user account created with Exchange administrative permissions (this is the Exchange Administrator account).

The domain name should not be included with the account name during installation.¹
Name of the domain where the Exchange server resides.¹
Name of the mailbox that is associated with the Exchange Administrator account.
Name of the Exchange server. This is the Mailbox Role Server name (NetBIOS).
Any passwords that are associated with any accounts.

A profile is created during the installation and associated with the mailbox. Decide on a name for the profile.

¹Not applicable to installations from the CommCell Console

Environment	Microsoft Outlook	Outlook profile	Domain account	Exchange database name	Mailbox name	Exchange version
Exchange	Required	Required	Exchange Administrator	Exchange server name	Mailbox name	Your current version
Non-Exchange	Required	Dummy value	A service account that can query the Active Directory	Blank	Dummy value	Any version