Creating a Virtualization Client for the VMware vCenter

Create a virtualization client for each vCenter.


To support a division of responsibilities within a vCenter, you can add multiple virtualization clients for a vCenter as described in Adding a Custom User with Limited Scope.

Before You Begin

  • The virtualization client must point to a vCenter. IntelliSnap is not supported for a standalone ESXi host.

  • Install the Virtual Server Agent on each computer that will serve as a proxy for backups and restores.

  • Ensure that vCenter permissions are configured as described in Permissions for Custom User Accounts.

  • Ensure that names of virtual machines and datastores do not contain the following special characters:

    +   &   @   %   =   #   %   *   $   #   !   \   /   :   *   ?   "   <   >   |   ;   '


  1. From the CommCell Browser, right-click Client Computers node and then select New Client > Virtualization > VMware vCenter.

  2. Enter the vCenter Host Name.

  3. Enter the username and password required to access the vCenter.


    Do not include a colon (:) character in the password.

  4. From the Storage Policy list, select a storage policy to associate with the virtualization client.

    The storage policy you select is also associated with the default subclient that is created automatically for the virtualization client.

  5. Click Add to select a proxy for backup.

  6. Add VSA proxies:

    After adding a virtualization client in V11, you can only specify VSA proxies that are also V11.

    1. Select one or more proxies from the Exclude list.

      The list displays all clients that have the Virtual Server Agent installed and all client groups. You can select one or more clients or client groups. When you select a client group, ensure that at least one client in the group has the Virtual Server Agent installed.

    2. Click Include or Include All.

      You can change the order of the proxies in the list by clicking the up arrow virtual_client_order or down arrow virtual_client_order_down. The first proxy in the list is the coordinator proxy.

    3. Click OK.

  7. Click OK.


A VMware vCenter client is created and displayed under the Client Computers node in the CommCell Console. By default, the client display name is same as the vCenter Host Name; but you can change the client display name later.

What To Do Next

After creating the virtualization client, enable IntelliSnap for the client and subclients.