Reports (Indexing Version 2)

Index Backup Report (Indexing Version 2) (CommCell Console)

The Index Backup report lists the protection status of the IndexBackup subclients in your CommCell environment. The Index Backup report is available only through the Health Report. For more information on the Index Backup report and how to access it, see Index Backup Tile.

For more information about the index backup process, see Indexing Version 2: Index Backup.

Critical Status

If the status of your Index Backup report is Critical, check your CommCell environment for the following possible causes:

• Ensure that the IndexBackup subclient is present on the MediaAgent used for indexing clients. The IndexBackup subclient should have been created automatically by the system.

• Ensure that a schedule policy named System Created for IndexBackup Client is present in your CommCell Console and that it is associated to a valid storage policy. This schedule policy should have been created and configured automatically by the system.

• If you have scheduled backups to run continuously in your CommCell environment, modify the System Created for IndexBackup schedule to perform backups of the index during a more idle time.

• Check the index state to ensure that the index is not corrupted. See "Index State Report", below, for more information.

  Note

  See "Index has not been backed up for past 30 days" in Indexing Version 2 Troubleshooting for additional information.

Index Cache Location Report (Indexing Version 2) (CommCell Console)

The Index Cache Location report provides information related to the index cache, including file path, status, and intermediate cache path. The Index Cache Location report is available only through the Health Report. For more information, see Index Cache Location Tile.

Index Cache Space Utilization Report (Indexing Version 2) (CommCell Console)

The Index Cache Space Utilization report provides information related to the index cache, including the MediaAgent, file path, total capacity, disk usage, free disk space, and date when the cache is expected to be full. The Index Cache Space Utilization report is available only through the Health Report. For more information, see Index Cache Space Utilization Tile.

Index Details Report (Indexing Version 2) (CommCell Console)

The Index Details Report displays index database details for an index server.

Index State Report (Indexing Version 2) (CommCell Console)

The Index State report lists the status of the index database reconstruction. The Index State report is available only through the Health Report. For more information, see Index State Tile.

Warning Status

If the status of your Index State report is Warning, then the index reconstruction process is working but might not be up to date. You can check the following possible causes:

• Ensure that the performance of the disk where the index directory is located meets the minimum requirements. For more information, see Indexing Planning.

• If the index server is overloaded, you can offload indexing operations for some clients to other MediaAgents. For more information, see Changing the Indexing MediaAgent and Moving the Index Directory.

Critical Status

If the status of your Index State report is Critical, then there might be a more serious issue with the index reconstruction process. The Index State report might list one of the following errors:

Log Restore fails for job id

• Open the CommCell Console and check that job id is a valid job.

• If the job is located on tape media, then ensure that the tape is available for restores.

• Check that the associated MediaAgent is online and the data paths are accessible.

Playback failure or Index database corruption

• Contact your support team.

Index Server Load Report (Indexing Version 2) (CommCell Console)

The Index Server Load Report displays information about index load statuses, index load trends, and index size distributions across MediaAgents that are acting as Indexing Version 2 index servers in a CommCell.

The report also includes a load balancing feature, which redistributes indexes across all Indexing Version 2 index servers in a CommCell in order to achieve optimal distribution of indexes across available disk space.

For more information, see Index Server Load Report.

Indexing Version Status Report (Indexing Version 1 and Version 2) (CommCell Console)

The Index Version Status report lists each client in a CommCell, each iDA installed in the client, and its indexing version (Indexing Version 1 or Indexing Version 2).

You can download the Index Version Status report from the Commvault Store.